Privacy Policy

At veloura.lk, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect certain information about you, including:

  • Personal identification information (such as your name, email address, and phone number) provided voluntarily during registration or checkout.

  • Payment and billing information necessary to process your orders, securely handled by trusted third-party payment processors.

  • Browsing information such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.

Use of Information

We may use the collected information for:

  • Processing and fulfilling your orders, including shipping and delivery.

  • Communicating with you about your purchases and providing customer support.

  • Personalizing your shopping experience with relevant recommendations and promotions.

  • Improving our website, products, and services.

  • Detecting and preventing fraud and unauthorized activities.

Information Sharing

We respect your privacy and do not sell or trade your personal information without consent, except:

  • With trusted service providers who assist in website operations, payments, and deliveries (under strict confidentiality).

  • When required by law or valid legal requests.

Data Security

We use industry-standard security measures to protect your information. However, no internet transmission is 100% secure, so absolute security cannot be guaranteed.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some features may be limited.

Changes to Privacy Policy

We may update this policy at any time. Changes will be posted on this page with a revised “last updated” date. Please review periodically.

Last Updated: June 10, 2025

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: Info@veloura.lk
📞 Sri Lanka: +94 76 198 5574
📞 France: +33 7 58 54 04 78